Shipping policy

🚚 Shipping Policy — NextStep

At NextStep, we are pleased to offer free shipping on all orders. Our priority is to provide a smooth, reliable, and hassle-free online shopping experience. Below are the details of our shipping policy, which define the delivery conditions applicable to orders placed on the website www.nextstep.com, in accordance with Articles L216-1 to L216-4 of the French Consumer Code.

⸻

🎁 Free Shipping

All orders placed on NextStep benefit from free standard shipping, with no minimum purchase required.

⸻

⏱️ Order Processing Time

Orders are processed within 2 to 3 business days after payment confirmation…

⸻

📞 Contact Information — NextStep

At NextStep, customer satisfaction is a top priority.
Our team is available to respond to all your questions, information requests, or support needs, with a responsive, transparent, and high-quality service.

⸻

📩 How to Contact Us

You can reach our customer support team through the following channels:
• 📧 Email (priority)
nextstep.shopify@gmail.com
• 📸 Instagram
@next.step066
• 🎵 TikTok
@next.step066

We strive to respond as quickly as possible to ensure a smooth and satisfying experience.

⸻

🤝 Our Commitment

At NextStep, we are committed to:
• providing clear and honest assistance,
• handling your requests seriously and promptly,
• supporting you before, during, and after your order.

⸻

Thank you for your trust.
The NextStep Team remains at your disposal for any request.